case study · gov tech · utilities · gulf region
Gulf utility metering gateway
- client
- A Gulf government utility
- industry
- Gov tech · utilities
- country
- Gulf region
- stack
- Python · IoT · Middleware
city-wide
water-meter telemetry
gov-grade
security protocols met
vendor slot
won from the incumbent
The client
A government utility running a major Gulf city's electricity and water: desalination, distribution and wastewater. It is regarded as one of the more technically demanding utilities in the world to work with.
The problem
The utility needed an electronic gateway to move data from water meters across the city onto its secure servers. Documentation was thin, the security protocols were strict, and an incumbent vendor already held the ground.
What we built
We built the middleware to the utility's standards rather than around them:
build / 1
Electronic gateway integration
Real-time collection from meters across the city, transmitted to the utility's servers under its own protocols.
build / 2
An operations dashboard the field team uses
Device status at a glance: online and offline meters, programmed devices, assigned tasks.
build / 3
Working inside a government process
Trust was earned slowly, by sitting with internal teams, absorbing what was never written down, and shipping to spec.
what changed
Live.
City-wide water-meter data arriving on the utility's own servers, built to its security standards, by a vendor that was new to it.
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