case study · healthcare · india
OrcaScans diagnostics platform
- client
- OrcaScans
- industry
- Healthcare
- country
- India
- stack
- Sylius · Symfony · Algolia
hours
report delivery, was days
home
sample collection built in
packages
health offers included
The client
A provider of medical scans and lab tests in India, with in-centre testing and home sample collection.
The problem
Appointments and report delivery ran on a slow manual workflow. Patients waited days for results, and with no online platform, even booking a test meant phone calls and queues.
What we built
The patient journey built end to end:
build / 1
Online booking, including home visits
In-centre tests and at-home sample collection for eligible tests, booked from the patient's phone.
build / 2
Reports that move
A processing and delivery flow that puts results in front of patients in hours instead of days.
build / 3
Health packages and admin tooling
Packages and promotional tests for patients. Dashboards, appointment management, automated notifications and audit logs for staff.
what changed
Live.
Bookings, home visits and reports on one platform. Results reach patients in hours rather than days.
an engineer replies within 24 hours
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