case study · automotive · uk
Driven By Drivers platform
- client
- Driven By Drivers
- industry
- Automotive
- country
- UK
- stack
- Laravel · PostgreSQL · AWS
3 roles
one live platform
real-time
journey updates
UK
operator coverage
The client
A UK platform for professional drivers, covering journeys, vehicle services, insurance and roadside assistance.
The problem
The old site could not serve its three very different audiences. Users, operators and administrators communicated through workarounds, and operators struggled daily with updates, schedules and route information.
What we built
The platform rebuilt around its three roles:
build / 1
Journey planning for users
Enter addresses, get vehicle details and pricing, accept or reject. Admins are notified at every step.
build / 2
A real operator console
Live journey updates, out-of-area pickups, route mapping and quote handling in one place.
build / 3
Admin oversight with real data
Detailed journey records, real-time operator status and export-ready analytics on AWS.
what changed
3 roles
on one live platform: users, operators and admins, each with their own console.
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